Everything at a glance with the Amex credit card statement
Dinner, travel or spa – the Amex credit card statement lists your expenses clearly and transparently.
Full control with your American Express credit card statement
Dinner at your favorite restaurant, a business trip or a visit to the spa – American Express accompanies you everywhere. And at the end of the month? No searching for receipts, no puzzling over expenses. The American Express credit card statement is clear, transparent and always available.
Every month, you receive a list of all transactions made. In addition to the booking date, the billing statement also contains merchant information, amounts in the original and billing currency, and any fees or credits. This allows you to carefully check all items before paying your monthly bill.
Interesting fact: If you do notice any discrepancies, you have 30 days from the statement date to report them to Swisscard.
Billing and card types
Some American Express Cards are charge cards: This means that your spending is collected and billed once a month as a total bill. The full amount is due by the specified payment date – with no interest charged as long as payment is made on time.
Many card products also offer an installment facility to give you greater financial flexibility. This allows you to pay the invoice amount in installments – within your credit limit and subject to a successful check. You can find details of the installment facility here.
This is the difference between this and other card types:
- Charge cards: Expenses are collected and generally billed in full at the end of the month. Many charge cards offer an optional installment payment function.
- Credit cards with an installment facility (revolving cards) are particularly common in countries such as the USA, Great Britain and France. Here, users can repay the outstanding invoice amount in installments at a standard interest rate.
- With debit cards, every payment is debited from your current account immediately. This means that there must be sufficient funds in your account at the time of the transaction.
- Prepaid cards work on a credit basis: You load an amount onto the card and only pay what is available. Ideal for young people, for example.
View your Amex credit card statement at any time via the Swisscard app
With the Swisscard app, you always have your American Express credit card statement at your fingertips. The app not only shows you all transactions in real time, but also provides a clear monthly statement in PDF format and informs you as soon as a new statement is available.
Convenient: You can also find older statements in your digital archive. If an item appears unclear, you can mark it directly in the app and report it to customer service with ease:
- Simply tap on the relevant entry.
- The option "Dispute transaction" will appear.
- Tap on it and follow the instructions.
This will initiate an investigation into unauthorized or incorrect debits. Alternatively, you can use the complaint form.
American Express online billing
If you would like to receive your credit card statement online via desktop computer, notebook or tablet, Swisscard Web Services is the solution for you. This service gives you round-the-clock access to your credit card data via your browser. All you need is your smartphone with the Swisscard app and a Swisscard login.
Once you have logged in, you will have access to practical functions such as downloading your Amex credit card statements as PDF files or exporting your transactions as CSV files.
How it works:
- Install the Swisscard app on your smartphone and create a Swisscard login.
- Add your credit card to the app to activate your account.
- Go to the Web Services in your computer or tablet browser and identify yourself using the app – you will be logged in securely via your smartphone.
Once you are logged in, you will have direct access to all supported functions and can conveniently download your American Express credit card statement.
Classic credit card statement in paper form
If you would prefer to receive your monthly credit card statement in paper form, you can set this up directly via the Swisscard app. In the menu, you will find the sub-item "Settings", where you can select the delivery method for billing statements.
Alternatively, contact customer service and request delivery of your paper statement by telephone or in writing. You will find the product-specific service number on the back of your card or on your card statement. Please note that additional costs may apply for shipping, depending on your card.
Simple and transparent: the American Express credit card statement
The American Express credit card statement provides cardholders with a clear and structured overview of all their expenses. Whether via the Swisscard app, online service or, if desired, in paper form, all transactions are traceable, fully documented and accessible at any time.
The monthly statement gives you a clear overview of your finances. Additional features such as CSV export, the option to dispute individual transactions directly and digital archiving make management particularly convenient.
The right credit card for your lifestyle
Frequently asked questions and answers
American Express credit cards are billed once a month. This is usually on the last day of the month. The amount is debited from your account a few working days later.
The monthly billing date can be adjusted via customer service.
As a rule, the full amount of your credit card statement is due each month. If you would like more financial flexibility, you can apply for an installment facility after a credit check.
